Privacy policy concerning the use of the website and the use of cookies – International Car Operators (ICO)

ICO understands the importance of the privacy of its website users, customers and suppliers and the protection of their personal data. Present policy outlines the handling and processing of the personal data we collect.


This website is operated by ICO. It is important for us that we create and maintain an environment where our website users, customers and suppliers feel comfortable that their information will not be misused.

We comply with the applicable data protection laws, such as the General Data Protection Regulation 2016/679 and national data protection laws. These data protection laws relate to the protection of your personal data and grants you rights in respect of your personal data.

This policy aims to tell you which personal data we collect from you and how your data will be used following the use of our website to try to ensure you the proper handling of your data.

What personal data is collected

You do not have to provide your personal data to us in order to use most of our website.

For the purposes as mentioned hereafter, ICO may gather and process the following categories of personal data about you:

  • Surname, first name ;
  • e-mail address;
  • IP-address (Internet Protocol).

You may also choose to provide additional/optional information when completing the form on the website or by contacting us on or when we have contact with you (by telephone, by e-mail or at trade fairs or events).

Furthermore, we may also collect and process information from cookies obtained through our website. This information will be gathered automatically and may check which pages of our website you are visiting, your IP address, browser type and version, access date and times, domain name of your internet provider and the operating system. This information is aggregated and is not used to identify you. You can find out more about how we do that in the articles on the use of cookies.

ICO  may also collect publicly accessible information in order to verify information we have collected and to manage and expand our business.

Why do we collect this information

ICO collects the abovementioned information for internal use and more specifically we collect your information for the following purposes:

  • to respond to your (online) queries about our services;
  • to investigate complaints regarding our website;
  • to meet legal, regulatory and compliance obligations and requirements.


How will your information be used and shared

ICO does not share personal data to third parties. Your personal data will not be sold or rented to third parties.

We may disclose your personal data to enforce our policies, to comply with our legal obligations or in the interests of security, public interest or law enforcement in any country where we have entities or affiliates. For example, we may respond to a request by a law enforcement agency or regulatory or governmental authority. We may also disclose data in connection with actual or proposed litigation, or to protect our property, security, people and other rights or interests.

Transfer of your personal data

ICO does not transfer your personal data to third countries located outside the European Economic Area.

What are cookies and how we use them

Cookies are text files which contain small pieces of information, sent by a web server to a web browser which allows the server to uniquely identify the browser on each page. They will be stored on your computer, tablet or phone when you visit a website.

Some features of this website are designed to give you a better online experience on our website and will only work if we use cookies.

We use the following categories of cookies on our website:

Performance Cookies

These cookies collect anonymous information on how people use our Website. We use Google Universal Analytics Cookies to help us understand how customers browse or use our site and highlight areas where we can improve. The data stored by these cookies never shows personal details from which your individual identity can be established.

Functionality Cookies

These cookies remember choices you make such as the country you visit our website from and language. We use Javascript Enabled Cookies that check if JavaScript is active in users browser. This information can then be used to provide you with an experience more appropriate to your selections and to make the visits more tailored and pleasant. The information these cookies collect are anonymised and they cannot track your browsing activity on other websites.

Deletion of cookies and more information about cookies

Some cookies are deleted when you close down your browser (session cookies). Others remain on your device until they expire or you delete them from your cache (persistent cookies or tracking code) and enable us to remember things about you as a returning visitor.

If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. The help option on the toolbar of most browsers will also tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please bear in mind that some personalized services may not be available if you choose to disable cookies.

Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

Rights of Data Subjects

You are entitled to see the information held about you and to obtain a copy of the information we hold. If your personal data have been changed, you are entitled to ask us to rectify or complete  or erase the outdated, incorrect or incomplete data we have about you.  Furthermore you have the right to restriction of the processing of your data and to object to the processing of your personal data. You have also the right to data to receive the personal data concerning him or her, which he or she has provided to a controller, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller.

We may require you to provide verification of your identity to ensure that you have a legitimate right to make the request and to verify that we provide the answer to the person that has the legitimate right to send us one of the abovementioned requests and to obtain the information.

If you wish to obtain more information regarding the processing of your personal data or if you wish to exercise your rights, please contact the person responsible for the protection of personal data at ICO at or by mail at the following address: Margareta van Oostenrijkstraat 1, 8380 Zeebrugge (Belgium) attn. Alain Guillemyn.

You have the right to lodge a complaint with the competent supervisory (data protection) authority.


ICO is committed to trying to make sure that your information is secure. We have implemented reasonable technical and organisational measures to secure your personal data from accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise processed. You should, however, remember that the internet is an open system and we cannot guarantee that unauthorised third parties will never be able to defeat those measures or use your personal data for improper purposes. When required immediate action will be taken.

This website may contain links to third party websites. ICO is not responsible for the content of these websites and is not responsible for the privacy standards and practices of that third party. We recommend you to read and understand the relevant privacy policies of these third parties and their websites before you accept their cookies and visit their website to ensure yourself that your personal data is sufficiently protected.

Changes to this policy

ICO reserves the right to amend this policy in line with current legislation and regulations